Made To Frame

Privacy Policy

Last Updated: 2026-05-02

This Privacy Policy describes how MadeToFrame collects, uses, and shares your personal information when you visit or make a purchase from madetoframe.ca.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring website or source
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Communicate with you regarding your purchase
  • Improve our website and customer experience
  • Prevent fraud or unauthorized transactions
  • Comply with legal obligations

3. Payment Processing

All payments are processed securely through third-party payment providers such as Stripe.

We do not store full credit card or payment details on our servers.

Your payment information is handled according to the privacy policy of the payment processor you choose at checkout.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Understand website traffic and user behaviour
  • Improve website performance and marketing

You can disable cookies in your browser settings, but some parts of the site may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g., Stripe)
  • Shipping and delivery carriers
  • Website hosting and analytics services

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your order
  • Provide customer support
  • Comply with legal and tax obligations

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)

To exercise these rights, contact us using the information below.

8. Data Security

We take reasonable precautions to protect your personal information and use secure systems to process payments and store data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Services

Our website may use third-party services (such as Stripe, analytics tools, or advertising platforms). These services have their own privacy policies, and we are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

MadeToFrame
[email protected]

Mailing Address
11 King Street, Unit 9
Barrie, Ontario L4N 6B5 Canada

This address is used for business correspondence and approved returns only.
MadeToFrame is an online business and does not operate a retail storefront or offer in-person visits.

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